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A PDF is best. Set it to the finished size plus 3mm bleed on every edge, with images at 300dpi and fonts embedded or outlined. JPG and PNG work too if they're high resolution.

Bleed is extra background that runs past the edge of your design. We trim through it, so you don't get thin white lines at the edges of the finished print.

Yes. Type your details on the product page and we'll lay them out on a clean template for free. For a custom design, our in-house designer starts at £30.

Turnaround starts when you approve your proof. Most products dispatch the next working day, then tracked delivery takes 1–2 working days.

Free on orders over £40, otherwise £4.99. Collection from our Sheffield print shop is always free.

If there's a print fault or damage in transit, send us a photo within 14 days and we'll reprint it free or refund you. Errors in an approved proof aren't covered, which is why we ask you to check it carefully.